Quantum StorageCare Gold Support Plan - Zone 2 - Extended Service (Uplift) - 1 Year - Service

  • Part: 1234370
$8,821.00

Availability

Always Available

With an industry-leading class of service for organizations needing around-the-clock access to Quantum technical support, the Next-Business-Day Gold Support plan includes:

  • Remote problem diagnosis and support
  • Next-business-day on-site support
  • Next-business-day parts exchange
  • 24/7 multilingual telephone support
  • 24/7 access to online resources
  • Library firmware upgrades
  • Concurrent maintenance
  • StorageCare® Guardian remote monitoring
  • General Information
    • Manufacturer
    • Quantum Corporation
    • Manufacturer Website Address
    • http://www.quantum.com
    • Brand Name
    • Quantum
    • Service Name
    • StorageCare Gold Support Plan - Zone 2 - Extended Service (Uplift)
    • Product Type
    • Service

  • Service Information
    • Service Main Type
    • Maintenance
    • Service Sub Type
    • Electronic and Physical
    • Service Characteristic
    • Parts & Labor
    • Service Description
    • 24x7xNext Business Day
    • Provided Support
    • Remote Diagnosis
    • Parts Replacement
    • Repair
    • Remote Monitoring
    • Phone Support
    • Firmware Upgrade
    • Web Knowledge Base Access
    • Concurrent Maintenance
    • Service Availability
    • 24 x 7 Parts Replacement
    • 24 x 7 Repair
    • 24 x 7 Phone Support
    • 24 x 7 Web Knowledge Base Access
    • Service Response Time
    • Next Business Day - Repair & Parts Replacement
    • Service Location
    • On-site
    • Service Duration
    • 1 Year
    • Product Supported
    • Quantum StorNext AEL500 Archive, 46-slot Capacity Upgrade