• General Information
• • Manufacturer
  • HP Inc.
  • Manufacturer Website Address
  • http://www.hp.com
  • Brand Name
  • HP
  • Service Name
  • Care Pack Priority Access Service
  • Product Type
  • Warranty

HP Priority Access Service provides direct access to highly skilled remote support agents for your IT help desk agents. It reduces help desk phone time by leveraging internal diagnoses to efficiently process repairs and resolve issues. And it delivers a globally consistent experience available in over 60 countries and more than 20 languages.

FEATURES

Technical support design for IT

Global experience

Direct access to highly skilled remote support agents

Online case management tools

BENEFITS

Straight talk-IT to IT

Give your in-house IT help desk immediate access to highly-skilled remote support agents who can talk the talk and get straight to resolving the issues.

We treat your engineers like engineers-not end users

Enjoy collaborative IT assistance from a team that understands and appreciates your troubleshooting insight and leverages your internal diagnoses.

We put the world in world-class IT support

Make the most of your IT resources with access to online tools that let you quickly and easily open, monitor, and close IT case tickets.